FAQ

Questions Patients Often Ask

Starting psychiatric care can bring up a lot of questions. Here are answers to help you feel more informed and confident before your first visit.

If you are in crisis or need emergency help

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department. If you are experiencing a mental health crisis, call or text 988. Thrive Mental Health Clinic is not an emergency service.

What to expect at your first visit

Your first telehealth appointment is a conversation—not a test. You'll share your history, discuss what you're experiencing, and explore options together. There's no pressure to decide anything on the spot.

Is medication always necessary?

Not at all. Medication is one treatment option among many. Your provider will discuss clinically appropriate options, including potential benefits, risks, alternatives, psychotherapy, and lifestyle considerations, and work with you to develop a treatment plan that reflects your needs and preferences.

How does telehealth work?

You choose a private space and connect with your provider through a secure telehealth platform. Receive comprehensive psychiatric care with less disruption to your day—without the commute or traditional waiting room.

How often will I follow up?

Follow-up frequency is based on your provider's clinical recommendations and your individual treatment needs—not a fixed schedule. Your provider will discuss what makes sense for your care.

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